Terms and Conditions at Fouzik Store

Welcome to Fouzik, the premium bedding brand that promises to elevate your sleep experience to new heights. We’re thrilled to have you as our valued customer. Please take a moment to review our Terms and Conditions, including our policies on refunds, exchanges, and shipping, as well as other important information.

1. General Information

By using the Fouzik website (the “Site”) or purchasing products from Fouzik Store (the “Store”), you agree to abide by these Terms and Conditions. We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review this page periodically for changes. Your continued use of the Site or our services constitutes acceptance of any updates or modifications.

2. Product Information

Fouzik is committed to providing premium bedding products that meet the highest quality standards. We take meticulous care in crafting our products and use the finest materials to ensure your ultimate comfort. However, please note that product colors and appearance may vary slightly from what you see on the Site due to differences in screen settings and manufacturing processes.

3. Order Placement and Payment

3.1. Order Placement

When you place an order with Fouzik, you agree to provide accurate and complete information. Please ensure that your shipping and billing details are up to date.

3.2. Payment

We accept various payment methods, including credit cards, debit cards, and other secure payment gateways. Payment details are processed securely, and Fouzik does not store your credit card information.

4. Shipping

4.1. Shipping Methods

We offer multiple shipping methods for your convenience. Shipping rates and delivery times may vary depending on your location.

4.2. Tracking

Once your order is shipped, you will receive a tracking number to monitor your shipment’s progress.

4.3. Delivery

Fouzik is not responsible for any delay in shipping or delivery due to unforeseen circumstances or factors beyond our control. We strive to deliver your products in a timely manner, but shipping times may vary.

5. Refund and Exchange Policies

5.1. Refund Policy

If you are not completely satisfied with your purchase, Fouzik offers a 30-day return policy from the date of delivery. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when received. Please contact our customer support team to initiate the return process.

5.2. Exchange Policy

Fouzik accepts exchanges for items that are defective or damaged upon receipt. If you receive a damaged or defective product, please contact our customer support team within 7 days of delivery to request an exchange.

5.3. Non-Refundable Items

We do not accept returns or exchanges for products that have been used or are not in their original condition.

6. Privacy Policy

Fouzik respects your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

7. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, or if you need assistance with your order, please reach out to our customer support team. We are here to help and ensure your experience with Fouzik is exceptional.

Thank you for choosing Fouzik for your premium bedding needs. We look forward to serving you and providing you with a blissful sleep experience.

Last Updated: October 17, 2023